1. Full payment at time of purchase is required for all special order equipment.

2. A 50% pre-installation deposit is required on all installed systems. Balance is due upon completion.

3. We accept all major credit cards, cash and checks. Personal checks must be imprinted with customer’s name, local Atlanta address and phone number, and be drawn on a national bank. Proper photo ID and proof of residence is required. There is a $25 fee for returned or dishonored checks.

4. Stancom charges a non-refundable $95.00 diagnostic fee for all repair estimates. Stancom will apply the fee to repair or service costs if Stancom performs the repairs.

5. All returned merchandise must arrive within 15 days of the date of purchase in new, resalable condition – in the original box(es) including all packaging, manuals, cords and accessories. Refunds will not be issued if these conditions are not met. All returned merchandise carries a 25% mandatory processing and restocking fee, plus shipping costs.